Questions from
eCommerce brands

SMS and AI work best when they share the same customer and product context. PercyCommerce connects both to your catalog and order data so cart recovery texts and AI product answers stay consistent.

8 business days on average, covering account setup, catalog connection, campaign registration, and training.

Setup consultation, campaign and number registration, catalog connection for the AI assistant, and team training, all included in the monthly plan.

Every account gets opt-in signup flows, message preference handling, and campaign registration support so marketing and transactional texts stay within TCPA, CTIA, and 10DLC requirements.

Yes, once connected to your catalog it can answer sizing, availability, shipping, and policy questions. It hands off to a human when a question needs one.

Cart-recovery flows are configured during setup and run on the schedule you choose, with opt-out handling built in.

Pick the plan that fits your order volume, Core or Elite. Setup and training are included, no separate onboarding fee. See the /pricing page for current rates.

Yes, upgrade or downgrade any time after the first month as your order volume changes.

No contracts. Month-to-month. Cancel any time with 30 days notice.

Dedicated phone number(s), campaign setup, AI assistant catalog connection, account monitoring, and real-human support. Plans differ by message volume, contact limits, and seats.

Yes, restock alerts and loyalty messaging are built for exactly this kind of repeat-purchase business.

Yes, in-store pickup reminders, local promotions, and order updates all run through the same platform.

The AI assistant reads from your connected catalog, so updates flow through without a manual content rewrite.