WHY WE EXIST
Most eCommerce brands spend heavily to get a shopper to their site once. Few have a system built to keep that shopper coming back.
We built PercyCommerce to close that gap.
A store owner told us the same story we kept hearing everywhere: carts abandoned at checkout, product questions that went unanswered overnight, and customers who bought once and were never heard from again. The tools she had treated SMS and AI as separate purchases that did not talk to each other.
So we built PercyCommerce as one system. SMS for the moments that need a human touch. AI for the questions that need an instant answer. Both grounded in the same product catalog, order history, and customer data.
Most platforms sell you a texting tool and a chatbot separately. We built them to share the same customer and product context from the start.
Cart abandonment, restock alerts, and post-purchase follow-up are where repeat revenue is won or lost. That is where we focus.
Catalog connection, message templates, and campaign registration are part of the implementation, not a separate project.
When you need help, you talk to someone who understands eCommerce, not a generic support queue.
A platform built for stores that want to keep their customers
Every store that earns a customer deserves the tools to keep them. That is the whole idea behind PercyCommerce. Bryan Fine — Founder & CEO
No more guessing which cart abandoned or which customer went quiet. Just a system built to bring them back.